中文字幕在线视频第一页,黄色毛片在线看,日本爱爱网站,亚洲系列中文字幕一区二区

 首頁 > 新聞 > 國際 >

[英文]Verint Impact360和思科新客戶合作套件集成

2011-02-10 00:00:00   作者:   來源:   評論:0  點擊:


Verint® Systems Inc. today announced that its Impact 360® Workforce Optimization™ suite will interoperate with the latest Customer Collaboration applications from Cisco—including Cisco MediaSense network-based recording; Cisco SocialMiner for proactive social media management; and Cisco Finesse, the company’s new agent desktop.
Verint’s Impact 360 solutions, such as its Impact 360 Quality Monitoring™ and Verint Customer Interaction Analytics™, deliver highly scalable recording and analysis of the interactions that take place between companies and their customers. The combination of Cisco infrastructure and Verint’s software and services allows organizations to gain valuable insights into caller issues, guide customer service agents toward timely first-contact resolution, improve staff productivity and increase customer satisfaction.
Verint has a long-standing relationship with Cisco as an active Cisco Developer Network partner and has worked closely with Cisco deploying innovative workforce optimization (WFO) applications to joint customers around the world for over a decade.
“Verint was an early pioneer leading the way in the deployment of workforce optimization solutions and the recording of customer interactions using Internet Protocol (IP). Today, thousands of customers across the globe benefit from their use of Verint technology on Cisco platforms,” says John Bourne, senior vice president, global channels and alliances, Verint Witness Actionable Solutions.

CTI論壇報道

相關(guān)閱讀:

分享到: 收藏

專題

古田县| 慈利县| 宜昌市| 沁水县| 行唐县| 中宁县| 兴城市| 盘山县| 芮城县| 湘潭市| 桃江县| 嵊州市| 娄底市| 元朗区| 广水市| 永年县| 无锡市| 高雄市| 广昌县| 玉林市| 寿光市| 壶关县| 壤塘县| 稷山县| 华容县| 达尔| 大冶市| 平潭县| 肥乡县| 台南市| 天长市| 武陟县| 靖远县| 新沂市| 昌都县| 南涧| 宁都县| 武隆县| 井研县| 于田县| 措美县|