北京博雅思科技(ITApps) 誠聘
發(fā)布日期:2004年02月13日
有效期:30天
博雅思信息科技(ITApps)成立于1992年,總部設在香港,已在馬來西亞、新加坡、泰國、中國大陸、臺灣等地成立了分公司,致力于為亞洲地區(qū)的用戶提供全面的客戶忠誠度解決方案和專業(yè)化服務,專注于客戶呼叫中心
(Call Center)、客戶關系管理 (CRM) 系統(tǒng)、商業(yè)智能(BI)、策略及管理服務、項目管理(Project Management)等技術與解決方案及顧問服務。公司結合多年積累的豐富行業(yè)經驗和世界一流的產品及技術,幫助客戶制定業(yè)務及管理系統(tǒng)發(fā)展戰(zhàn)略,開發(fā)和實現有針對性的策略,為企業(yè)客戶提供系統(tǒng)整體解決方案的規(guī)劃及開發(fā)實施、國際最先進產品及技術的深層次應用,以及業(yè)務系統(tǒng)的運營管理等全方位服務,并根據企業(yè)的發(fā)展戰(zhàn)略和實際業(yè)務情況,繼續(xù)提供業(yè)務創(chuàng)新、成本的降低、端對端多渠道服務的擴展、流程的優(yōu)化與管理水平的提高、客戶價值的培養(yǎng)與發(fā)掘、個性化服務的推出等專業(yè)服務。ITApps通過良好的客戶關系,使企業(yè)客戶成功接受成功經驗與先進技術的幫助,實現業(yè)務發(fā)展的目標和更好的業(yè)績,同時增進了相互的了解與信任,建立了長期的合作關系。
因此ITApps不僅被認為是亞洲地區(qū)最有經驗的顧問與解決方案專業(yè)公司,同時還是最受企業(yè)用戶尊重和值得信賴的長期合作伙伴。
公司成立至今,已經為亞洲地區(qū)近四百個企業(yè)級用戶成功實施了一千多個呼叫中心、客戶關系等方面的項目,75%的用戶為世界1000強企業(yè),業(yè)務遍布銀行、金融服務、電信、保險、證券、電力、貨運、航空、政府、公共事業(yè)和高科技企業(yè)等主要行業(yè)。
北京博雅思信息科技(ITApps )有限公司是博雅思信息科技(ITApps)在中國獨資公司,成立于2002年4月,目前已經成立北京、上海、廣州、西安等四個分公司,致力于為中國各行業(yè)的用戶提供世界先進水平的解決方案和專業(yè)化的顧問服務。
Call Center運營管理顧問 (人數 1)
工作地點:北京、上海或廣州
主要職責:
負責實施對客戶公司Call Center的運營管理顧問服務,包括管理技巧和客服技巧的培訓課程;協(xié)助進行相關的市場拓展工作。
要求:
- 大學本科畢業(yè)
- 具備2年以上Call Center運營管理/培訓經驗
- 良好的人際溝通能力
- 良好的書面及口頭語言表達技巧
- 英文達8級水平
- 工作主動積極,獨立性強
Software Engineer
工作地點:大連
The successfully candidate will be responsible to assist in the
development and support of application systems relating to eBusiness
Solutions and Customer Interaction Centers.
Responsibilities:
· To design and develop software applications according to specifications
· To provide technical support to internal and external customers
Requirements:
· University degree in Computer Science or equivalent
· 1-3 years of IT experience with business applications
· Solid experience in JAVA, C++ and Visual Basic
· Knowledge in client server technology, web-based system, Microsoft
Windows Systems, Unix and Linux Systems
· Fluent in both written and spoken Chinese and English
· Self-motivated, customer-focused, teamwork, good communication
skill, good analytical mind and outgoing personality
· Knowledge and experience in J2EE application development, product
development, turnkey solutions, call center solutions, and/or CRM
solutions will be an advantage
Senior Software Engineer
The successfully candidate will be responsible to lead a team to
develop and support application systems relating to eBusiness Solutions
and Customer Interaction Centers.
Responsibilities:
· To architect application solutions according to user requirements
· To lead the development team to deliver application solutions
· To provide technical support to internal and external customers
Requirements:
· University degree in Computer Science or equivalent
· 4-8 years of IT experience with business applications with at
least 2 years in team leader role
· Solid experience in JAVA/J2EE, C++, Visual Basic, Windows system
programming, network programming and database programming,
· Knowledge in client server technology, web-based system, Microsoft
Windows Systems, Unix and Linux Systems
· Fluent in both written and spoken Chinese and English
· Self-motivated, customer-focused, teamwork, good communication
skill, good analytical mind and outgoing personality
· Knowledge and experience in J2EE application development, product
development, call center solutions, and/or CRM solutions will be
an advantage
聯系方式:
直線Direct : (86 10)8262 1765
總機Tel : (8610)8267 3339-206
傳真Fax : (8610)82621910
E-mail: Rusy.zheng@itapps.com
(Call Center運營管理顧問)
E-mail: jonson.lin@itapps.com.
(Software Engineer 、Senior Software Engineer )
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